Reference

How bitjili99 Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, deposit via bKash, Nagad or Rocket, and use our platform — and how we keep it secure.

Account data protectionbKash, Nagad, Rocket payment privacyNo third-party data sellingYour right to access and deleteSecure data retention

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the data we hold on your account, request a correction or ask us to delete your information, our support team handles these requests directly. You can reach us through live chat, email or our help centre — we aim to respond to all privacy-related requests within a reasonable period and will confirm receipt when we get your message.

HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We use SSL encryption across all account pages, payment flows and login screens. Your bKash, Nagad and Rocket transaction data is transmitted over encrypted channels and never stored in plain text. We retain account data for as long as your account is active and for a period after closure as required by applicable obligations. You can request a full data export or deletion by contacting support.

SSL Encryption

Every page that handles your account details or payment information runs over SSL. Your bKash and Nagad transaction data is encrypted end-to-end from your phone to our servers.

Cookie Policy

We use session cookies to keep you logged in across devices. Analytical cookies help us understand how account flows are used so we can improve them — you can manage cookie settings in your browser.

Data Retention

Active account data is held while your account remains open. After closure, we retain records for the period required under applicable obligations, then delete them from live systems.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion. Submit the request via live chat or email and we will confirm receipt promptly.

Data We Collect and Why We Use It

bitjili99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. We record transaction references tied to those payment rails so we can verify deposits and process withdrawals accurately. Your

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device type, browser and IP address are logged for account security and fraud prevention. We also collect gameplay activity to maintain fair records and resolve any account disputes. We do not sell your personal data to third parties for marketing. Data shared with payment processors like
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bKash, Nagad and Rocket is strictly limited to what those services need to complete your transaction. If you contact our support team, the conversation is stored so we can track the resolution. Cookies and similar tracking tools are used to keep your session active across devices
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— switching from your phone in Dhaka to a desktop does not require you to re-enter your details if the session is live. Your right to access, correct or request deletion of your data is described in the sections below. Availability of our service depends on
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local law and your eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions Answered

These are the questions we hear most often about how your data is handled on this platform. If your question is not here, reach us through live chat or email and we will respond directly.

We collect your name, phone number, email address and payment method details — including bKash, Nagad or Rocket references — along with your device type and login history for security purposes.

We do not sell your data. Payment processors like bKash, Nagad and Rocket receive only the transaction data they need to complete your deposit or withdrawal — nothing beyond that.

Contact our support team via live chat or email. Mention that you are submitting a data access request, provide your registered phone number, and we will prepare your records for review.

Yes. Submit a deletion request through live chat or the help centre form. We process it in line with our retention obligations and confirm once your data has been removed from live systems.

We hold your data for the period required under applicable obligations after account closure, then delete it from active systems. The exact period depends on the data category and relevant requirements.

Yes. Payment references are stored in encrypted form and never in plain text. SSL encryption covers every transaction flow, and payment processor data is strictly limited to what each transfer requires.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bitjili99 Handles Your Personal Information

Reach Us About Your Privacy Rights

Data Handling, Cookies, Security and Retention

SSL Encryption

Cookie Policy

Data Retention

Your Access Rights

Your Privacy Questions Answered

01 What personal data does bitjili99 collect when I open an account?

02 Does bitjili99 share my data with third parties?

03 How do I request access to the data held on my account?

04 Can I ask bitjili99 to delete my personal data?

05 How long does bitjili99 keep my account data after I close my account?

06 Are my bKash, Nagad and Rocket payment details stored securely?

Privacy Policy

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